KE is a roller coaster ride right from the word go. We have challenging yet exciting things to offer. Driven by the need to succeed in today's volatile business environment, we require right and ready talent to successfully execute business strategy. Our necessity to configure a people strategy that aligns with our business goals led to the development of 'Must Win Battles', a 3 year plan to enable, energise and empower KE. This year we are focusing on digitalizing our processes, providing state of the art customer centric solutions and ensuring that these frameworks & initiatives are creating an enabling environment for our employees, in conjunction with their progress at KE. Taking this strategy forward with all the Josh we have, there are many milestones yet to achieve in the years to come.
Shoaib Baig (Ex-Employee)
PEOPLE CONNECT was nothing but a concept fueled by the passion to enable and empower our people. Also, to build lasting trust and credibility for HR amongst employees by ensuring best in class service in day to day employee matters, and increasing outreach and most of all the confidence of a true and reliable partner.
It's a new service benchmark for the HR Industry in Pakistan and by far the best unparalleled Employee Value Proposition to add to the KE Employer Brand. As head of department and part of the project team, I feel proud of this achievement and encourage all our colleagues to come together, to not only realize the benefits, but making this a true success.
Kamran Mustafa (Ex-Employee)
Conceiving the execution of a thought, building teams who live the idea, and eventually, making a mere idea a reality, without the existence of local precedents and without compromising on daily tasks and other projects; this is what has made People Connect an exciting journey. PC execution is a signature milestone in my career that complements my passion for achieving new horizons in service excellence through continuous transitions. Wow, it really has been a rollercoaster ride and an electrifying experience!
Kunwar Zeeshan Shahid
People Connect focuses on connecting people, minimizing communication gaps, and providing quality services to employees in a very comfortable and dedicated environment. PC agents are our gateway to our employees, who will connect with us via PC mediums. The project has been a rollercoaster ride with new experiences, lots of fun and new challenges. The People Connect Team has been able to pull it off with bright colors, that too in due time. Now we are only a few days away from the great launch.
To the employees who have not yet connected with us, this service is a great step through which you are able to reach out to HR in a systematic fashion. We hope to work with all of you to deliver the best results.
Ahsan Ali Shaikh
"Always treat your employees exactly as you want them to treat your best customers." –Stephen R. Covey
With this aim we started our journey, in the beginning of 2016, and today we stand announcing the launch of PEOPLE CONNECT (PC). People connect is all about providing convenience to KE employees. It is a fast and accurate HR service delivery model, enabling and empowering employees to manage their lives at KE at their own terms. I am extremely honored to be part of the core launch team. It was a rollercoaster ride from the day PC was conceptualized, with lots of excitement and hard work. I hope in times to come, we achieve new challenging milestones and keep improving.
I joined KE in June 2016 as a Deputy Manager and am currently looking after the IT part of People Connect. It has been a roller coaster ride right from the start; it has involved ordering of IT equipment's both locally and online, development and configuration of Ticketing Management System, development of People Connect Portal, SMS Integration and Call Center software and hardware setup to name a few. I would also like to highlight the efforts of all other departments who have worked day and night to make this idea of "People Connect" come true.
Muhammad Waqqad Ahsan
It's been couple of months since I have been associated with People Services at KE and it is exciting to work for a company that offers opportunities to work for Change and Innovation. I must say that the idea to have State of Art Service Center for internal customers is truly commendable which itself shows KE's determination to innovative ways to value employees and resolve their problems in the best possible way.
I truly appreciate the efforts of People Connect team who worked really hard with great dedication and enthusiasm to meet the deadlines of the project. Also, without the support of senior management this would not have been possible.
Hats off to the People Connect Team for making this happen!
Muhammad Farid (Ex-Employee)
People Connect is truly an unparalleled achievement for HR at K-Electric, as well as for Pakistan's HR industry. And I am proud to be part of a team that is setting a precedent for other companies to follow.
It has been a heart-warming and an immense learning experience, working with a diverse set of people, who made jumping over hurdles all the more easier. Thank you for being such a great team and congratulations on materializing this unique idea!
I call out to everyone to make full use of People Connect, specifically designed for each one of you, and help us in making this a huge success.
Fatema Saifuddin (Ex-Employee)
People Connect is an amazing gift from our Leadership to KE Employees. I feel proud of my contribution and efforts towards this unique project.
I had the privilege of working with a great project team. I am sure our efforts will be appreciated by everyone. InshaAllah.
Our employees play a significant role in shaping K-Electric's success; People Connect, thereby, is all about facilitating them. This structure can respond even after duty hours, to queries, and can assist in managing and developing rapid solutions to issues pertaining to our employees. People Connect thus hooks the Customer Service Delivery Model with the Human Resource.
Working with the "People Connect Project Team" has been an experience full of learning and novelty. The vast challenges associated with the 'To-do list' of this project, from business requirement document to the launching phase, accounts to my pride for being a member of this team. Last but not the least, my feelings are like… "Maza Agaya"
Muhammad Meesam Raza Zaidi
I am confident that this first of its kind and state of the art employee facilitation center will cater to all kinds of employee needs while addressing them through multiple channels (intranet, telephone and walk in). This will ease the entire process of employee facilitation and will take service levels to new heights. I am sure that soon other organizations will follow this approach towards people facilitation.
Maqsood Ali (Ex-Employee)
People Connect is a great initiative, not only for HR, but for the entire organization.HR is committed towards providing an out-class employee support experience to our KE family and People Connect is yet another example of this. People Connect will provide quick access to information through prompt responses and will help keep up with the speed of business.
Good Luck Team People Connect!
Nida Tinauli (Ex-Employee)
I feel what makes KE stand out is that every single employee has a stake in the organization's success. In IR we are focused on creating an environment featuring harmonious working relations across employment levels, maintaining industrial peace, and achieving synergies enabling the Company achieve its true potential.
The revamped HealthCare function is a great example of an enabling initiative to promote vitality and maintenance of a healthy workforce.
KE's challenging organizational landscape is instrumental in preparing us to rise to any difficulty that we may encounter. We wish to motivate employees for a better performance and to encourage them to go above and beyond.
Jamil A. Bajwa
As we move towards an 'Enabling' environment for the whole organization, People Connect is an initiative which will pave the way forward. It is first of its kind initiative in the market and I am sure it will immensely help in bridging the communication between HR and employees.
I have been with Team KE for a quite some time now, and loving every bit of energy and Josh.
I have been associated with HR/IR function in KE since 2009 and have seen it moving from one stage to another. For the last one year, it has been undergoing a value-driven/cultural change program, which seeks to transform KE into a people-centric organization, optimizing gross welfare of its stake holders.
People Connect is destined to hold a pivotal role in this process and I wish it full success.
Developing people connect premises was a challenge for the team as the basic expectation was to deliver a vibrant , colorful , lively , friendly and cosy environment to our in house customers. This is a unique office set up in KEs landscape and is giving the message of CARE to its employees. The place reflects KEs new image and approach towards its employees.
People connect Portal will improve existing HR Service Delivery by providing easy-to-access E-Services and information to employees, and by moving towards automation. This will not only positively impact the quality of service delivery at the time of onboarding and separation, but also HR query-management. It will be a completely new experience for KE employees.
Javed Ahmed Siddiqui
Through People Connect, K-Electric is able to take a crucial step towards its vision of giving back to the people who are and have been responsible for energy disbursement, which moves Life in Karachi. People Connect is of the People, by the People and for the People; and I pray that it remains forever. Ameen.